M-Codes Digital Agency ("M-Codes", "we", "us") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights under the Kenya Data Protection Act 2019.
1. Information We Collect
When you interact with our website or contact us, we may collect:
- Name and contact details (email address, phone number)
- Project details and messages you submit via our contact form
- Technical data such as IP address, browser type, and pages visited (via analytics)
2. How We Use Your Information
We use your information to:
- Respond to your enquiries and deliver the services you request
- Send project updates and communications related to your engagement with us
- Improve our website and understand how visitors use it
- Comply with legal obligations
We will never sell your personal data to third parties.
3. Legal Basis for Processing
We process your data on the basis of your consent (when you contact us), the performance of a contract (when we are delivering services to you), and our legitimate interest in operating and improving our business. You may withdraw consent at any time by contacting us at hello@mcodes.co.ke.
4. Data Sharing
We do not sell, trade, or rent your personal data. We may share information with trusted service providers (such as hosting and email platforms) strictly to operate our services. These providers are obligated to handle your data securely and in accordance with applicable law.
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Project-related communications are retained for a minimum of two years for business continuity.
6. Cookies
Our website may use cookies and similar technologies to improve your browsing experience and gather anonymous usage statistics. You can disable cookies in your browser settings at any time.
7. Your Rights
Under the Kenya Data Protection Act 2019, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict how we process your data
- Withdraw consent at any time
To exercise any of these rights, contact us at hello@mcodes.co.ke.
8. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please reach out: